Privacy Policy

Last updated: April 2026

1. Introduction

FXH / FXHonest respects your privacy. This policy explains what data we collect, how we use it, and how we protect it when you use our website, services, and communication channels.

2. What We Collect

We collect only the information necessary to provide our services:

• Contact information: Name, email address, and Telegram handle (when you contact us or subscribe)
• Payment information: We do not store credit card or crypto wallet private keys. Payments are processed by third-party providers.
• Usage data: Basic analytics data, such as page views and button clicks, to improve the website experience
• Communication records: Emails and support tickets to resolve issues and improve service

3. What We Do Not Collect

We do not collect:

• Broker account credentials or trading passwords
• Account balances, trade history, or P&L data
• Government ID numbers or financial documents
• Biometric data or health information

4. How We Use Your Data

• To deliver the services you purchased (signals, bot files, VPS access)
• To communicate updates, maintenance windows, and service changes
• To respond to support requests and technical questions
• To analyze website usage and improve our content and UX

5. Data Sharing

We do not sell, rent, or trade your personal data. We share data only with:

• Payment processors (to complete transactions)
• VPS hosting providers (to provision your server)
• Telegram (to deliver signal alerts)

All third parties are bound by confidentiality and data protection obligations.

6. Data Security

We use industry-standard measures to protect your data: encrypted communication (TLS/SSL), access controls, and regular security reviews. However, no internet transmission is 100% secure. Use strong passwords and enable two-factor authentication where available.

7. Cookies & Tracking

We use minimal cookies for site functionality and analytics. FXH uses analytics tools to understand page views, button clicks, Telegram clicks, email clicks, pricing interest, bot interest, VPS interest, and signals interest. This helps improve the website and marketing. FXH does not sell user data.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Unsubscribe from communications at any time

To exercise these rights, email admin@fxhonest.net.

9. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. Inactive accounts and associated data may be deleted after 24 months of inactivity.

10. Changes to This Policy

We may update this policy as our services evolve. Material changes will be communicated via email or website notice.

11. Contact

For privacy questions, contact admin@fxhonest.net.

Payments, Refunds & Cancellations

Subscription nature. Digital tools, signals, VPS setup support, and AI bot workflows are provided as monthly service packages. Access is granted upon confirmed payment.

Cancellation. You may cancel your subscription before the next renewal date. Access continues until the end of the current paid period. No partial refunds are issued for unused days within a billing cycle.

Setup fees. One-time setup or configuration fees may apply to VPS provisioning and custom bot deployment. These fees may be non-refundable once work has begun or server resources have been allocated.

No guaranteed results. FXH does not guarantee trading profits, signal accuracy, or bot performance. All tools are provided on an "as is" basis for educational and operational support purposes.

Dispute resolution. For billing questions or refund requests, contact admin@fxhonest.net within 14 days of the transaction. FXH reserves the right to deny refund requests that fall outside these terms.